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can only process returns and refunds only for items purchased from Scrap Around The Clock.
What if I received broken or damaged items?
In the event that you receive a product from us that is broken or damaged please email us at robin@scraparoundtheclock.com or call
516-314-5865, 9:30-5:00, M-F, EST. Please note the items that were broken or damaged and you will receive a reply from us
explaining what to do.
How to Return Items
To return any item simply indicate the reason for your return, include a copy of the invoice that you received with your order, and wrap
the package securely. Ship the package to the following address:
Scrap Around the Clock, Inc
Attn: Returns
200 4th Ave.
East Northport, NY 11731
USA
Refunds
When we receive the returned item we will process the return and issue a refund. Please note that we can refund shipping costs if the
return is a result of our error.
Problems, Questions or Suggestions
If you have any problems, questions or suggestions regarding your order please email us at robin@scraparoundtheclock.com or call
516-314-5865, 9:30-5:00, M-F, EST.